Refund Policy

This policy explains the position of Toshani Media House on website enquiries, campaign requests and refunds. Please read it together with the specific written proposal, invoice or agreement for any campaign you accept.

No online checkout on this website

The Toshani Media House website does not collect payment or operate an online checkout. A contact form, WhatsApp message, newsletter opt-in or Amoggh TV ad-slot request is not a purchase and does not require a refund.

Booking requests are not confirmations

Media availability, schedules, creative requirements, production arrangements and commercial terms are confirmed separately. Do not treat an initial reply or request acknowledgement as confirmation of a paid or reserved campaign.

Campaign payments and cancellations

Where a campaign is separately accepted, the applicable payment milestones, cancellation terms, media-partner charges, production costs and any refund eligibility will be stated in the written proposal, invoice or agreement for that campaign. Those agreed terms govern the transaction.

How refunds are assessed

If a refund request arises under an accepted campaign agreement, contact us promptly with the invoice reference, campaign details and reason for the request. We will review it against the agreed terms, work already completed, costs already committed and any relevant third-party media conditions.

Unapproved payments

Do not make a payment based only on a website enquiry or an unverified message. If you are unsure whether payment instructions are genuine, contact Toshani Media House directly using the phone number or email on this website before paying.